Blog

How hackers can infiltrate your systems

March 1st, 2024

While technology empowers us in many ways, it also opens up vulnerabilities that can be exploited by malicious actors. When breaching your systems, hackers will typically look for the path of least resistance, which is often through these common entry points.

Understanding the costs of owning a VoIP system

February 26th, 2024

If you’re looking to upgrade your communication solution without burning a hole in your pocket, switching to Voice over Internet Protocol (VoIP) systems may be a wise decision. But, as with any business investment, you need to truly understand the costs involved in making this shift.

Is it worth monitoring employees online?

February 16th, 2024

The digitization of the workplace has opened up new frontiers for employer oversight. With workers more connected than ever through computers and internet-based tools, companies are exploring the advantages of monitoring for optimizing workflow and enhancing productivity.

VoIP softphones vs. hardphones: Guide to VoIP phone systems

February 12th, 2024

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

VoIP softphones

VoIP softphones are software programs that enable you to make and receive calls on internet-connected devices such as computers, tablets, or smartphones.

Optimize your Microsoft 365 apps investment with Admin Center

February 9th, 2024

Ensuring optimal user experience and robust cybersecurity demands a skilled IT administrator. Their responsibilities encompass workflow supervision, secure device management, and up-to-date software upkeep. The shift to remote and hybrid work models has amplified these challenges.

5 Proven techniques to boost your team’s efficiency

February 5th, 2024

Keeping pace with today’s business landscape demands a hyper-efficient team. Optimizing team productivity isn’t therefore just nice to have: it’s a game-changer. But how do you jump-start your team’s efficiency? This guide has you covered, offering five tried-and-tested techniques that will propel your team toward peak performance.

Navigating the cybersecurity landscape: Must-have training for a secure digital future

February 2nd, 2024

In today’s digital landscape, cybersecurity is an indispensable aspect of running a small business. With the increasing prevalence of online threats, having a solid grasp of cybersecurity fundamentals is not only crucial for safeguarding your own business, but also for preventing potential security breaches that could compromise your clients, partners, or even larger networks.

A Mac user’s guide to malware warfare

January 31st, 2024

The myth of Macs being invincible to malware has long been shattered. But there are those who still believe this myth, and so may find themselves facing the chilling reality of a Mac malware infection. For businesses, especially, the consequences can be disastrous: stolen data, compromised accounts, and operational disruptions that cost time and money.

Safeguard your business VoIP against TDoS: A quick guide

January 26th, 2024

Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business.