Businesses have more access to customer data these days, thanks to customer analytics tools being more affordable and powerful than ever. However, a lot of data is unnecessary and can take up precious memory space. To ensure that your insights are relevant and useful, you must have a well-defined data collection system in place.
As businesses have become more reliant on technology, they’ve also become a prime target of cybercriminals. If you want to protect your organization from cyberattacks, make sure your cybersecurity system doesn’t have the following flaws.
Open wireless networks
With just one main internet line and a couple of wireless routers, an entire office can get online.
Voice over Internet Protocol (VoIP) phone systems allow users to make and receive calls using the internet instead of traditional phone lines. This presents many advantages ranging from better call quality to lower costs. However, VoIP also has several disadvantages, one of which is that hackers can use VoIP phones to gain access to an organization’s servers and data through a type of fraud known as VoIP theft of service.
It’s difficult to create budget plans, data entry records, and financial information without a productivity tool like Microsoft Excel. Over the years, it’s been a staple in most offices because of its many useful functions, which aid in making business decisions a lot easier.
People are visual creatures, which means we interpret visual data better than written words. That’s why most businesses turn to dashboards as a business intelligence tool to present data in a way that’s easy to understand, making dashboards a critical part of the business analytics process.
Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases. When your phone’s juice runs out and you’re nowhere near your charger, a public charging kiosk can look pretty promising.
Some of the most high-profile ransomware cases in recent memory include the WannaCry and Petya outbreaks in 2017, which infected hundreds of thousands of Windows PCs around the world. However, ransomware such as EvilQuest target Mac computers specifically.
Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide them with informative messages? With Voice over Internet Protocol (VoIP), this is very easy to do.
The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even an Microsoft Outlook inbox, among others. Groups also has a feature called connectors that allows users to share content from third-party services right in Outlook, making workflows more seamless.
For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of spending too much on BI. Still, SMBs should leverage BI to gain an edge — fortunately, there’s plenty of budget-friendly business tools and resources available nowadays.