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What are 2-step and 2-factor authentication?

In the digital age, cybersecurity should be one of the top priorities for anyone who goes online. One way is to vet those who are trying to access your systems. But when it comes to verifying users’ identity, many are unaware of the two kinds of authentication measures available.

How OMSs help empower eCommerce

Talk of business trends usually revolves around process optimization and efficiency rather than just volume. As such, order management systems (OMSs) are gaining popularity, thanks in large part to their ability to provide immediate results.

First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former is a solution for analyzing your sales history and forecasting demand for your product and the materials you will need; in contrast, the latter is all about the here and now, as it tackles transactions as they happen.

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly.

10 Office 365 features you need for work

Whether you need suggestions for your PowerPoint presentation, someone to edit your Word document, or input data into Excel, Office 365 has the features to help you with a variety of tasks. So the next time you need some help getting work done, try using these tricks with Office 365.

Simultaneously edit a document with other people

With Office 365, people can work together on any Word, PowerPoint, or Excel document in real time.

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.

Not sure what to do with a new iPad? Start here

Even though Apple devices are less customizable than their Android counterparts, new iPhones and iPads still have dozens of settings to configure. Tackling the most important ones takes only a few minutes if you know where to start. Check our recommendations for the top five most useful settings.

BCP tactics to keep your business running

Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open.

Improve collaboration with G Suite

G Suite has made accessing emails, sharing files, and working remotely much easier. This all-in-one computing, productivity, and collaboration tool can revolutionize small- to medium-sized businesses’ (SMBs) work processes. Here are some tips to configure it.

Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your business.

Maximize your use of Office 365

Microsoft’s Office suite has come a long way since it became cloud-enabled. While you can still opt for the company's lifetime licenses, subscribing to Office 365 instead is the smarter choice.

Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.